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The success of our efforts lies in our unique ability to dispatch a local credit trained, licensed and bonded private investigator to your customer's or debtor’s area to uncover accurate, up-to-the minute information. Decisions based on current and reliable facts are superior to decisions based on “aged” credit histories. Our investigators are instrumental in recovering customers through professional collection techniques.
This feature, in addition to traditional telephone and mail procedures enables us to recover more of our clients’ money and equally important faster than our competition.
Fast Recovery
Approximately 65% of the money recovered by us is collected within the first 30 days. We move quickly and can immediately identify if an “account gone bad” is because your customer is unwilling or simply unable to pay you. If they are unwilling we can usually effect payment immediately. If they are unable we will explore payment plans or alternate workout arrangements.
All debtors’ placed with Tanner & James, Inc. are contacted by a collector or private investigator within 24 hours. Whether we use a soft approach and re-establish your debtor as a paying customer, or go in with all guns blazing, our mission is to collect our clients’ money as quickly as possible with the least amount of irritation to all concerned parties.
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